Our Commitment to Safeguarding Your Data Across All Levels of Security
At nuvo, security is our core commitment. We’ve built our infrastructure to safeguard sensitive data and the information your customers entrust to you while ensuring fast and scalable file imports.
Manual and recurring data imports drain your time and resources
Data protection
nuvo’s robust information security management system keeps your data safe, always ahead of evolving risks.
By default, nuvo doesn't process or store personal or sensitive user information on its servers during import.
Our data is securely hosted on Amazon Web Services (AWS) servers located in Frankfurt, Germany.
All data is protected using TLS 1.2+ encryption in transit and AES-256 encryption at rest.
We maintain daily encrypted backups to ensure rapid recovery in the unlikely event of a failure.
Manual and recurring data imports drain your time and resources
Infrastructure security
Our resilient infrastructure guarantees seamless operational performance. Check the real-time operational status of nuvo's services.
Application monitoringWe meticulously track application performance to detect issues and resolve problems before they impact productivity.
We enforce strict RBAC, apply least-privilege access principles, and conduct regular reviews. Internally, MFA is mandatory for all system access.
We execute annual penetration tests to ensure our airtight security measures.
We apply VPCs and security groups and have enforced IP address whitelisting to prevent attacks.
We regularly scan for vulnerabilities, monitor CVEs, and remediate security issues based on severity.
Manual and recurring data imports drain your time and resources
Governance policies
Our team receives regular training on secure development, phishing awareness, and compliance requirements.
We conduct bi-annual reviews of all system and data access to ensure the principle of least privilege is consistently enforced.
We evaluate third-party vendors for security, privacy, and compliance before onboarding and review them regularly thereafter.
Our internal security, privacy, and acceptable use policies are reviewed and updated annually, and all employees must acknowledge them.
We have a documented incident response plan that outlines procedures for detecting, reporting, and resolving security incidents. Regular tabletop exercises ensure team readiness.
We maintain a tested business continuity and disaster recovery plan to minimize operational disruptions. Recovery objectives and testing cycles are defined and reviewed annually.
We follow a structured change management process to ensure all platform changes are reviewed, tested, and logged before deployment
If you have any questions or concerns, please don’t hesitate to contact us at security@getnuvo.com.
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